The Leadership Imperative for AI-Native GCCs
Agenda & Session Flow
Friday, 31st July 2026
HICC, Novotel, Hyderabad
9:00 AM
Registrations & Networking over Tea/Coffee
9:30 AM
Unveiling GCC X…HYDERABAD 2026 - event showreel & day flow construct by Emcee
9:45 AM
Welcome Address - The Next Decade of India’s GCC Leadership
Sameer Dhanrajani
CEO
3AI
Flt. Lt. Bipin Pendyala
President
HYSEA
10:05 AM
Opening Keynote
The Leadership Imperative for AI-Native GCCs
Lalit Ahuja
CEO
ANSR
10:27 AM
Leaders Exclusive Session
Building Nuanced & Robust Target Operating Models and Sustained Value Architecture for GCCs: The Leadership Imperative
Moderator
Prashanti Bodugum
Head
Evernorth Health Services India
Amit Kalra
Global Head - Zurich Capability Centers
Zurich Insurance
Dr. Rajesh Puneyani
GCC Site Leader
Kenvue
George Inasu
MD & Country Head
Fidelity National Financial
Isaac Rajkumar
SVP & Managing Director - India
RealPage India
Kaushik Das
Managing Director
JCPenney India
GCCs are at an inflection point with the AI onslaught and the pace at which target operating models is changing every aspect of GCCs is nuanced and unprecedented. GCCs are contextually empowered with critical and strategic business capabilities. They are rapidly evolving as AI transformation hubs and are beginning to be in the center of strategic transformation wave. GCC’s ability to provide strategic AI capacity at scale and play a key role in future proofing enterprises equipped with sustained value architecture is proving out to be the secret sauce for the success of the GCCs.
Building novel yet robust target operating models for GCCs will be characterized by driving strategic planning, complex AI capability building, designing bespoke new age AI architecture, driving C level advocacy, AI Value & Transformation accentuation, inclusive talent building & intensive corporate development & much more …
What are the Novel yet nuanced target operating Models for GCCs look like? What does it take for a GCC leader to be build sustained value architecture and create value in the disruptive times? How does the right amalgamation of the operating models and value architecture looks like for GCC leaders?
The session brings together stellar GCC leaders with multifarious backgrounds as they unravel aspects on building nuanced target operating models for GCCs. A MUST ATTEND Leaders Exclusive Session.
11:02 AM
Spotlight Talk
Building the Enterprise Brain - From CoE’s to AI-Powered Value Engines
Sandeep Sharma
CEO and Founder
Summit Consulting
11:10 AM
Networking Break over tea/coffee
11:35 AM
Keynote Session
The Next Decade of India’s GCC Leadership
Rajesh Kumar Ojha
Partner & GCC Market Segment Leader
PwC India
11:54 AM
PwC Whitepaper Launch
'Making Value Visible - A Critical Imperative for Technology GCCs'
Sayantan Chatterjee
Partner
PwC India
12:07 PM
Experts Panel
Employee ID or a Code - Blueprint for Scaling AI Agents: Strategic Approaches for Innovation
Moderator
Anand Kabra
Chief People & Transformation Officer
Apexon
Raghu Subramanian
President & Chief Business officer
Trupeer AI
Megha Chawla
Partner
Bain & Company
Suresh Kolisetty
Senior Vice President of Engineering
Swiss Re
Kalyan Konda
Executive Director and CEO
QualiZeal
Chinmay Anand Misra
Head, Strategy & Solutions
Prismforce
Agentic AI is the new strategic capability for achieving business value and efficiency. It moves beyond basic automation by using intelligent systems that can independently plan and execute complex tasks with a level of autonomy, unlike traditional AI. Agentic AI leverages agentic systems to tackle problems by analysing data, optimizing processes, ultimately enabling enterprises to focus on more strategic and creative endeavours. Further, multimodal Agentic AI frameworks has emerged as transformative catalysts, enabling businesses to accelerate process automation at an unprecedented scale.
However, As agentic AI starts doing real work, what new roles appear — and how do humans and agents share a team, a mandate, and accountability? Do agents get onboarded and badged like employees, or governed like software? Alt: "When Your Newest Hire Is an Agent. ”The Experts Panel consisting of seasoned leaders will explore and navigate the conundrum.
Strategic Deliberations & Contrarian views assured!
12:42 PM
Fireside Session
Back-Office to Brain-Trust: How GCCs can Harness Sovereign and Physical AI
Moderator
Dr. Rajesh Dhuddu
Emerging Tech Partner
PwC India
Bhavesh Adhia
Chief AI Officer
Yotta Data Services
1:02 PM
Lunch
2:17 PM
Keynote Session
Inspiring Growth, Delivering Results: Building Strong & Resilient GCCs for tomorrow
Indranil Banerjee
Senior Partner
McKinsey & Company
2:39 PM
Unplugged Debate
Building AI-Native Global Capability Centers (GCCs): Separating Substance from Buzz – New Ruminations
Moderator
Shalini Pillay
Partner and India Leader – Global Capability Centers
KPMG India
Tanay Kediyal
Partner and Head of Client Partner Management
Gloplax Solutions
Mohan Mummadi
Managing Director
Wissen Technology
Bhargavi Sunkara
CIO and CTO
Barclays India
Mahesh Iyer
Head, Data and Quantitative Sciences
Bristol Myers Squibb, India
AI has awakened the senior leaders & the business lexicon has risen to be the epicentre of the boardroom & is the C-suite agenda. Pursuit for building AI-native GCCs is invoking massive shifts in the enterprise AI strategy and ensuing business value chain and is redefining what it takes for GCCs to build AI- Native GCCs and upping their value, capability and innovation quotient.
Further, AI practices in GCCs are evolving from being mere POC driven exercises to pure play AI capability hubs and becoming value drivers of transformation, innovation & business impact. This no holds barred unplugged debate consisting of senior GCC leaders will dwell upon the strategic narrative of building AI-Native GCCs intertwined with enterprise AI strategy.
Intense Ruminations & Deliberations guaranteed!
3: 14 PM
Lounge Special
Redefining the Archetypes, Personas and Attributes of AI-Native GCC Leaders: Strategic Perspectives
Moderator
Sailaja Josyula
Global Head - Global Capability Centres Service Line
Cognizant India
Amit Verma
Country Head & Managing Director
Citco
Jayaram Valliyur
Senior Director - Core Technology
Uber
Praveena Bhimavarapu
Senior Vice President and Country Head
Maximus India
Maneesh Sehgal
Managing Director & Chief Executive Officer
DBS Tech India
Megha Chawla
Senior Partner
Bain & Company
A significant number of tenured GCCs have been early adopters of mainstream & exponential technologies and have been deploying best practices at scale for the parent organizations. Previously, several GCCs across industry segments have evolved to scale up significantly and created massive workforce in GCCs; however, with the advent of Agentic AI and the ensuing profound transformation are the GCCs best equipped to identify and seize opportunities to create sustained impact?
What new adoption scenarios are emerging in GCCs w.r.t scale & impact? Are GCCs following a guided approach to Agentic AI adoption? What new transformative use cases and adoption scenarios will emerge in the GCCs for scale & impact? The journey of GCCs Evolution: Scale & Impact – Before & Tomorrow.
Hear it from the GCC Leaders & Experts in a riveting & enthralling leadership roundtable format.
3:49 PM
Spotlight Talk
Unlocking full potential of AI in GCCs
Kavikrut
CEO
T-Hub
4:05 PM
Fireside Session
Redefining the new code of Innovation & Transformation in GCCs with AI: Strategic Perspectives to build External Ecosystem
Moderator
Lalitha Indrakanti
CEO
Jaguar Land Rover - TBSI
P J Narayanan
Professor & Director
IIIT-Hyderabad
Kavikrut
CEO
T-Hub
Nitin Sharma
Technology Counsel (Sr. Director, Technology/Patent Counsel)
Qualcomm
Ram Chandnani
Managing Director - Leasing
CBRE
Kavikrut
CEO
T-Hub
GCCs are reflections of strategic components to parent organization’s business imperatives. The rapid transformation and innovation of GCCs today is driven largely by ability for them to leverage external ecosystem – startups, academia, provider firms and act as strategic imperative for their parent organizations. Optimizing external ecosystem is s seen to the Trojan horse to catapult GCCs to the next level on innovation & transformation. In recent times; GCC story is in a changing era of value and transformative arbitrage. Most of the GCCs are aiming towards deploying capabilities & offerings derived from external ecosystem to position themselves as the model template of Innovation & Transformation. It is widely predicted that GCCs will up the ante in the coming year on penetrating deeply in the external ecosystem.
How have the Innovation strategies of GCCs transformed with reference to external ecosystem? how are startup , academia and provider firms delivering tangible business outcomes, innovation & transformation for GCCs ? How are Global Capability Centers looking at addressing Innovation & transformation through academia , startups & provider firms and how the new code will evolve?
The Lounge Specials consisting of seasoned and eclectic leaders will revolve around multifarious dimensions on redefining the new code of Innovation & Transformation through External Ecosystem.
4:02 PM
CXO Fireside Session
Leadership Imperatives for AI Native GCCs
Moderator
Flt. Lt. Bipin Pendyala
General Manager, India
Appen AI
Sheenam Ohrie
Managing Director
Broadridge India
Ranga Pothula
MD India Sub-continent & SVP Global delivery services
Infor
4:27 PM
GCC ONE AWARDS 2026 - Felicitation Ceremony
Guest of Honor
Jayesh Ranjan, IAS
Special Chief Secretary for SPEED & Investment Cell CMO
Government Of Telangana
5:12 PM
Closing Remarks & Conclusion of GCC X…Hyderabad 2026
Bipin Pendyala
General Manager - India
APPEN
Hari Bharadwaj
Country Head
Clovertex
5:27 PM
High Tea, Networking & Day Event Delegates Departure
11:30 AM
GCC X…Hyderabad Innovation Zone: Context Setting
Sameer Dhanrajani
CEO
3AI
11:43 AM
Duologue Session
Beyond Scale: How AI-Powered GCCs Are Creating Enterprise Value Through Human-Centered Innovation
Mayank Aggarwal
Director, Business Analytics
Evernorth Health Services India
Narasimha S Pidathala
Director, Software Engineering
Evernorth Health Services India
This session focuses on the foundational data capabilities required for AI adoption, emphasizing strategic positioning and practical frameworks for modern data architectures. It will outline the data architecture and governance approaches and touch upon interoperability, privacy and security by design.
12:01 PM
Frontrunner Talk
Enterprise Brain for GCCs
Pavitar Singh
Co-Founder & Co-CEO
UnifyApps
12:12 PM
Duologue Session
AI Is Everywhere, Trust Is Rare
Pranav Mehra
Chief Technology Officer
QualityKiosk
Sairam Vedam
Chief Marketing Officer and EVP- Hyderabad Site Leader
QualityKiosk
Every GCC has AI in production somewhere. Far fewer can confidently predict how it will behave under real-world conditions, at scale, and under scrutiny. The question has shifted from “Can AI do this?” to “Can I put my name behind what AI does?” This session introduces a practical three-layer framework for AI reliability -model, system, and organizational reliability – built around three questions every centre should ask before AI touches production: Is the model evaluated on our reality? Does the system survive its failure? Can someone sign for it? Attendees will leave with a practical lens for evaluating, operating, and governing AI at scale.
12:30 PM
Startup Showcase
Arjun Nagulapally
President & CTO
AionOS
12:38 PM
Startup Showcase
Avinash Upadhyay
Founder
CheerioAI
12:46 PM
Startup Showcase
Ravi Bulusu
Founder & CEO
Enmovil Solutions
12:58 PM
Frontrunner Talk
Secure Data Processing at population scale leveraging Quantum Safe Privacy Enhancing Technologies, PETs
G T Venkateshwar Rao
Managing Director
Posidex
An insights-rich session decoding as how India capabilities can be leveraged for global tax compliances which is emerging as one of the activities/ function being performed by Indian GCC. Sharing recent experience on the recent key tax considerations right from key issues being delved into during tax audit and obtaining certainty from tax perspective.
1:09 PM
Lunch
2:12 PM
Unplugged Debate
The New Code of Capability, Technology, Process & Talent in GCCs: Staying Ahead of the Curve
Moderator
Aditya Ramamurthy
Vice President of Platform Engineering
ServiceNow
Yadhu Kishore N
Senior Director, Human Resources
Evernorth Health Services India
Santhanam Govindaraj
CTO, Capital Markets, Wealth & Investment Management
Broadridge India
Ramesh Swaminathan
Vice President Products
RealPage India
Chinmay Anand Misra
Head, Strategy & Solutions
Prismforce
Sampath N Kumar
Head of Data and Analytics
Vanguard India
2:45 PM
Frontrunner Talk
Architecting for Outcomes. - Connecting GCC AI initiatives to enterprise valuation, growth, and competitive moats.
Dr. Rakesh Bhatia
Chief Operating Officer
Summit Consulting
This session addresses the privacy risks associated with rapid AI adoption and proposes governance frameworks to ensure ethical AI deployment. Focus is to make attendees leave with awareness of red flags, solutions like privacy-preserving AI techniques, and a roadmap for ethical AI deployment in sensitive sectors.
2:56 PM
Duologue Session
Quantifying AI Business Value Mechanics for Enterprise AI Deployment
Dr. Krishnan CA
Senior Vice President, Strategic Solutions & Transformation
TechMahindra
Vivek Mahendra
Managing Partner
Vivikta Advisory & Creatives
An insights-rich session decoding as how India capabilities can be leveraged for global tax compliances which is emerging as one of the activities/ function being performed by Indian GCC. Sharing recent experience on the recent key tax considerations right from key issues being delved into during tax audit and obtaining certainty from tax perspective.
3:14 PM
Frontrunner Talk
From AI Adoption to AI Trust: The new mandate for AI-native GCCs
Madhu Murty
Co-Founder & Head of India Operations
QualiZeal
This session explores the real-time decision-making capabilities of Agentic AI in complex healthcare scenarios. The focus is on compliance led implementations. Showcases the impact of Agentic AI in specific industries, such as healthcare, to demonstrate its potential and inspire adoption, and discuss the compliance scenarios for Agentic AI in healthcare
3:25 PM
Startup Showcase
Kishore Ayyadevara
Co-Founder & Chief AI Officer
Penguin AI
3:35 PM
Startup Showcase
Arjun Devarajan
Co-Founder
Cadel.ai
3:45 PM
Startup Showcase
Kishore Pallamreddy
Chief Executive Officer
Zapcom
2:15 PM
Frontrunner Talk 3
Talent Lattice 2.0: Poly-Skilling Pathways for AI Native Teams
Anees Merchant
Global Head of Innovation, IP & Analytics Consulting
C5i
This session introduces a poly-skilling framework for AI-first organizations, focusing on skill adjacencies and micro-credential pathways. Expect a two-minute quick-start checklist and a visual lattice that one can replicate with HR tomorrow.
3:53 PM
Business Role Play Simulation
Managing token costs and deriving optimal AI usage across the workforce : From the lens of CDO | CTO | CFO | CEO
Ramana Kompally
AI, Data Strategy & Transformation Leader
ServiceNow
Dharma Atluri
Global CTO - AI Led SAP Manage
IBM
Ashrith Racharla
Senior Manager - ML Engineering
ServiceNow
Mohammed Iliyas
Director, Data Office
AVEVA
4:11 PM
Trilogue Session
The New-Age GCC Playbook: From Execution Engine to Innovation Powerhouse
Pavan Deevi
Senior Vice President - Governance & Communications, Global Transformation Leader
Broadridge India
Ganesh Sahu
Director | Principal Engineer
Swiss Re
Kapil Daga
Vice President of Advanced Analytics
ValueMomentum
2:45 PM
Frontrunner Talk 5
Elevating Developer Experience (DX) to Drive an Innovative Future
Vijay Morampudi
SVP, AI CoE Leader
Marsh McLennan
This session explores enhancing developer experience through AI, automation, and intelligent tooling to drive innovation. This talk offers actionable insights into refining the engineering culture and building an environment where future-ready innovation can thrive.
3:00 PM
Frontrunner Talk 6
MLOps: Industrializing Machine Learning Models Efficiently
Kapil Daga
VP, Advanced Analytics
ValueMomentum
This session covers the operationalization of machine learning models, focusing on efficiency, scalability, and sustained impact through MLOps. Attendees will gain actionable, real-world insights into building MLOps as a strategic enabler for AI at scale.
3:30 PM
Solution Showcase Session 4
